Privacy Policy

Charters Towers Town Plaza

  1.    We respect your privacy
    1. Charters Towers Town Plaza respects your right to privacy and is committed to safeguarding the
      privacy of our customers and website visitors.  We adhere to the
      Australian Privacy Principles contained in the Privacy Act 1988
      (Cth). This policy sets out how we collect and treat your personal
      information.
    1. “Personal
      information” is information we hold which is identifiable as being
      about you.
  1. Collection of personal information
    1. Charters Towers Town Plaza will, from time to time, receive and store personal information you
      enter onto our website, provided to us directly or given to us in other
      forms.
    1. You may provide
      basic information such as your name, phone number, address and email
      address to enable us to send information, provide updates and process
      your product or service order. We may collect additional information at
      other times, including but not limited to, when you provide feedback,
      when you provide information about your personal or business affairs,
      change your content or email preference, respond to surveys and/or
      promotions, provide financial or credit card information, or communicate
      with our customer support.
    1. Additionally, we
      may also collect any other information you provide while interacting with
      us.
  1. How we collect your personal information
    1. Charters Towers Town Plaza collects personal information from you in a variety of ways,
      including when you interact with us electronically or in person, when you
      access our website and when we provide our services to you. We may
      receive personal information from third parties. If we do, we will
      protect it as set out in this Privacy Policy.
  1. Use of your personal information
    1. Charters Towers Town Plaza may use personal information collected from you to provide you with
      information, updates and our services. We may also make you aware of new
      and additional products, services and opportunities available to you. We
      may use your personal information to improve our products and services
      and better understand your needs.
    1. Charters Towers Town Plaza may contact you by a variety of measures including, but not limited
      to telephone, email, sms or mail.
  1. Disclosure of your personal information
    1. We may disclose
      your personal information to any of our employees, officers, insurers,
      professional advisers, agents, suppliers or subcontractors insofar as
      reasonably necessary for the purposes set out in this Policy. Personal
      information is only supplied to a third party when it is required for the
      delivery of our services.
    1. We may from time
      to time need to disclose personal information to comply with a legal
      requirement, such as a law, regulation, court order, subpoena, warrant,
      in the course of a legal proceeding or in response to a law enforcement
      agency request.  
    1. We may also use
      your personal information to protect the copyright, trademarks, legal
      rights, property or safety of Charters Towers Town Plaza, charterstowerstownplaza.com.au
      , its customers or
      third parties.
    1. Information that
      we collect may from time to time be stored, processed in or transferred
      between parties located in countries outside of Australia. 
    1. If there is a
      change of control in our business or a sale or transfer of business
      assets, we reserve the right to transfer to the extent permissible at law
      our user databases, together with any personal information and
      non-personal information contained in those databases. This information
      may be disclosed to a potential purchaser under an agreement to maintain
      confidentiality. We would seek to only disclose information in good
      faith and where required by any of the above circumstances.
    1. By providing us
      with personal information, you consent to the terms of this Privacy
      Policy and the types of disclosure covered by this Policy.  Where we
      disclose your personal information to third parties, we will request that
      the third party follow this Policy regarding handling your personal
      information.
  1. Security of your personal information
    1. Charters Towers Town Plaza is committed to ensuring that the information you provide to us is
      secure. In order to prevent unauthorised access or disclosure, we have
      put in place suitable physical, electronic and managerial procedures to
      safeguard and secure information and protect it from misuse,
      interference, loss and unauthorised access, modification and disclosure.
    1. The transmission
      and exchange of information is carried out at your own risk. We cannot
      guarantee the security of any information that you transmit to us, or
      receive from us.  Although we take measures to safeguard against
      unauthorised disclosures of information, we cannot assure you that
      personal information that we collect will not be disclosed in a manner
      that is inconsistent with this Privacy Policy.
  1. Access to your personal information
    1. You may request
      details of personal information that we hold about you in accordance with
      the provisions of the Privacy Act 1988 (Cth). A small
      administrative fee may be payable for the provision of
      information. If you would like a copy of the information which we
      hold about you or believe that any information we hold on you is
      inaccurate, out of date, incomplete, irrelevant or misleading, please
      email us at 
      lawyers@porterslawyers.com.au.
    1. We reserve the
      right to refuse to provide you with information that we hold about you,
      in certain circumstances set out in the Privacy Act.
  1. Complaints about privacy
    1. If you have any
      complaints about our privacy practices, please feel free to send in
      details of your complaints to. We take complaints very seriously and will
      respond shortly after receiving written notice of your complaint.
  1. Changes to Privacy Policy
    1. Please be aware
      that we may change this Privacy Policy in the future. We may modify this
      Policy at any time, in our sole discretion and all modifications will be
      effective immediately upon our posting of the modifications on our
      website or notice board. Please check back from time to time to review
      our Privacy Policy.
  1. Website
    1. When you visit our website

When you come to our website (charterstowerstownplaza.com.au) we may collect certain
information such as browser type, operating system, website visited immediately
before coming to our site, etc. This information is used in an aggregated
manner to analyse how people use our site, such that we can improve our
service.

    1. Cookies

We may from time to time use cookies on our website. Cookies are very
small files which a website uses to identify you when you come back to the site
and to store details about your use of the site. Cookies are not malicious
programs that access or damage your computer. Most web browsers automatically
accept cookies but you can choose to reject cookies by changing your browser
settings. However, this may prevent you from taking full advantage of our
website.

    1. Our website may
      from time to time use cookies to analyses website traffic and help us
      provide a better website visitor experience. In addition, cookies may be
      used to serve relevant ads to website visitors through third party
      services such as Google Adwords. These ads may appear on this website or
      other websites you visit.

    1. Third party sites

Our site may from time to time have links to other websites not owned or
controlled by us. These links are meant for your convenience only. Links to
third party websites do not constitute sponsorship or endorsement or approval
of these websites. Please be aware that Charters Towers Town Plaza is not
responsible for the privacy practises of other such websites. We encourage our
users to be aware, when they leave our website, to read the privacy statements
of each and every website that collects personal identifiable information.